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Caught on Camera: Bounty Alarms

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The Ultimate Guide: Get Customers on AutoPay Today

Forte Payments Advantage: Automated Payments Save $80/year per customer enrolled in an automatic payment plan. Here are some suggestions to get your customers to sign up for Autopay. 1)  Every time you interact with a customer whether they are paying a bill, signing up for service or calling for support let them know about the convenience … Continued

AlarmBiller Makes Life Easier for this California Security Company

Are you tired of… Wasting time making schedules by hand? Missing billing because of manual invoices? Letting things fall through the business cracks? So was this Southern California based security company.  But AlarmBiller helped them fix the problems, and it can help your company too.  Read on to hear what the company’s Office Manager, Angelia, had … Continued

AlarmBiller Selected for an ESX 2016 Innovation Award

For Immediate Release May 23, 2016 – Cleveland, OH: AlarmBiller, the all inclusive accounting and field service management application from Perennial Software, has won a 2016 ESX Innovation Award in the Dealer Services – Financial Software category. The honor is bestowed annually upon the year’s most impactful and groundbreaking technologies in the electronic security and life safety … Continued

Mr. Technician: Service and Appointment Scheduling

It’s a typical day at security company headquarters scheduling work orders, answering calls and making sure everything runs smoothly.  The afternoon is dragging, and when 2 p.m. hits, Ms. Secretary stands up sleepily and heads to the coffee machine for an afternoon pick me up.  Then, the phone rings.  Abandoning her coffee, Ms. Secretary knows … Continued

Mr. Technician: Closing a Service Ticket

It’s been a long week out in the field, on average I have closed five service tickets a day.  Life as a security technician is no easy task, but it’s my job to protect the people, so there’s no room for slacking.  However, it’s Friday, the clock has finally struck five, and I am ready … Continued

3 Things Every Company Should Look for in a Software Solution

Financial reporting and operations management can be the biggest challenge for many security companies, particularly smaller and mid-sized businesses. For a lot of companies, if there’s enough money in the checking account to make payroll, pay the bills and still have some left over, then it’s a good day. A better approach would be to … Continued

Is There a Low Cost Billing Solution for my Security Business?

We talk to security dealers every day and we always hear about how business owners need a billing solution that makes sense financially. Luckily, AlarmBiller is a cloud-based, customizable and low-cost option for all business owners. Here are some key features of AlarmBiller that ultimately affect your bottom line in a positive way: Try AlarmBiller … Continued

How Customer Feedback Leads to Customization

When choosing business management software for your security company, one question business owners should ask is: “Is this solution customizable?” Many off-the-shelf software programs cater to large audiences with general, widespread needs. We realized that security dealers needed a tool more specific to their industry.  Our clients appreciate that AlarmBiller addresses their particular issues.  Even … Continued